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I know the pieces fit 'cause I watched them fall away and I've done the math enuf to know the danger's of a second guessing.


The Dabbawalas

The famous dabbawalas of Mumbai are getting near of becoming a techno savvy businessman. After the successful launch of their web-site Mydabbawala.com , they are getting into the Cell phones launching an SMS service recently for customers who need to order their service via text message. I didnt know that they have a web-site of their own, until now.

Their precise and system of delivering hot home-cooked meals over 2 lakh office-goers in Mumbai has drawn praise from all over the world including Bschools who wanna study their system and their mode of operation. Oh yeah dont be surprised if you see students from Harvard or them IIMs working behind understanding the concept. Much like the did in trying to understand Laloo Prasad...

Archived in : India Mumbai Tiffin Harvard IIM Sms Web Site

Posted by Rajesh @ 8:06 PM; PERMALINK,

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4 Shouts:

At June 26, 2006 9:42 PM, Blogger Mosilager said...

those guys are amazing, they have something like 1 wrong delivery in 10 million or some such rate. shows you what having real people in the system does for you rather than the western less number of people more machines concept

 
At June 27, 2006 9:22 PM, Blogger Rajesh said...

@ Mosilager - Yeah its amazing how they are able to keep count and the preciseness is something that's amazing !!

 
At June 29, 2006 2:53 AM, Blogger ammu said...

Wow... :-O

Also...I'm really impressed with the statistic that mosilager shared.

 
At June 29, 2006 10:31 AM, Blogger Rajesh said...

@ Amrita - yeah those stats are kewl !! One of the reasons why B schools trying to study them ;-)

 

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